First step to make customers happy

Most business leaders focus first on making their customers happy in order to become or stay successful. Building a strong relationship with your customer is of course important. In order to keep customers satisfied it is important that you invest in them, build a good relationship and listen to them. That you demonstrate that you…

How to empower your employees?

The journey to empowerment in 5 steps. It’s like teaching someone to ride a bike Empowering employees is one of those obvious goals that every leader and company wants to achieve. By empowering your employees you can achieve better results, quicker and more successfully. You want employees to take initiative, take ownership and complete the work…